Client Review on 4AllPromos
Feedback:
Frustrating to work with. The sample arrived quickly, which was great. But trying to get a quote on that same sample with different color specs was challenging. I sent an email to the "Sales" email address with precisely what I wanted (just a bag with 4 color print on two sides - nothing complex). Didn't hear anything back for a day, so I called. Talked with someone who confirmed she received my email and it was clear and she'd get me the quote that day. 4:30 p.m. and still no quote, so I send an email asking for an update. No response. The next day I try calling again and the line rings and rings - no voicemail. Then I do the Live Chat because that's my only last hope. FINALLY someone gets back to me and, get this, tells me to send an email to "Sales". I DID THAT ALREADY. Finally someone responds to me and asks what I need, so for the third time, I ask for a bag printed both sides with 4 color. Then they tell me to look at the first quote the sent me with the sample - that quote had no color information. I NEED 4 COLORS. Then they send me quotes... none of them have color information. My head might explode. Now I've said it 5 times. After 4 days of this, they finally tell me this bag can't be printed on both sides. Forget it. We've moved on.
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