4imprint Group, PLC
Client Review on 4imprint Group, PLC
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Where do I start!!?? This company is amazing!! I ordered a large number of pens about a year ago from the suggestion of another co-worker who had dealt with them before. My first order went off without a hitch. However, this past August 2018 I had dropped the ball when it came time to ordering promotional items for a booth my company was working in a week. I made up my order online and then called my previous rep Stephanie and she advised me not to worry she would take care of it. She then advised me that I may get an email or call from someone else that works with her. I was fine with that. I then spoke with Christy, who Stephanie had informed her of my situation. I gave her the dates of the booth and within a couple of hours she emailed me with confirmation and also sent artwork for my approval. I was also not in my office that day and gave her my cell number. She called me on my cell, even after she was supposed to be gone at the end of her workday, and I confirmed artwork and away she went with my order! I received several items within just a few days and the last item exactly on the date she specified. I never felt more like these ladies and 4imprint totally "had my back". Whenever I interact with staff or customer service for anything, everyone is always knowledgeable and as kind as can be. It seems as if everyone actually loves their jobs! You don't find wholesome, genuine caring as much anymore when speaking with someone over the phone. It was certainly a HUGE breath of fresh air to be treated so nice and KNOW your needs will come first and that you are working with individuals who you can trust to get the job done and done right!!
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