742 MARKETING SERVICES
Client Review on 742 MARKETING SERVICES
Feedback:
Run Fast and Run Far!!! What a terrible experience. They approached us in May of 2017, and we cancelled their service, or at least we thought we did in October 2017 without even being close to having a website we could go live with. Their pitch is they’ll build you a free website if you agree to be a “case study” customer. So please look us up and give us a call...we are certainly a case study, just not one they had hoped for. I can't count how many times I would submit a change request or simple instructions and after a week or so I would get an email saying the changes had been completed. I would check and to great disappointment, most changes would not be completed. Finally I got so frustrated I asked to speak to one of their developers, but was told I could not as they are out of Eastern Europe. I said I didn’t care and that I would take the time in the middle of the night to have a conversation with them. That was when I was told that the language barrier was too great, so it would be a waste of my time.Soon after that, I decided enough is enough. I had just thrown away $2,000 for nothing. I spoke with my service rep, I was done...cancel my service. “I understand”, she said.I never heard from them again, until a week ago when I got a letter from a collections agency demanding $6,000 due in 7 days. They continued to bill me through May 2018, with not even so much as a phone call or anything. You see I must have screwed up the cancellation in my anger. An email to your service rep saying “I’m not giving you another penny”, followed by a phone call saying cancel our service does not contractually constitute a cancellation. So unknowingly, my bill kept on racking up for a service that I thought was cancelled, and of course was not using. But they kept billing, with not even a courtesy call to say, “hey, we’re still billing you”. I hadn’t called them or logged into the system, so clearly I was done. This has to be the slimmest/dirtiest scam. I was blown away.I have emailed them and called them all week to get this sorted out, but they are not responding any of my emails and they must have blocked my calls because when I call their 800 number the phone just rings and rings and nobody answers. Maybe they went out of business due to their slimy tactics.
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