AAA Clifton Heights Car Care Insurance Travel Center
Client Reviews on AAA Clifton Heights Car Care Insurance Travel Center
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Very informative. Great customer service
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The person I signed up for insurance with was really nice tanya I believe was her name.. Everyone else kind of rude and despite me being a member the auto service center is extremely high
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Extremely helpful
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Great customer service!
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blows chunks... nuff said
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Quick and great service
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They helped me with my property needs. I had the insurance on auto pay. The insurance company said that they didn't get paid. Then they sent out an inspector. He inspected garage roof from the garden. He was picky how the 3 steps on the garage roof where no one goes require a handrail. It require special handrail. Anyway they dropped me, they didn't want me back. Now I had the payments on auto pay. The only way they wouldn't get paid would be they didn't sent the payment request to the bank.I call about my status of my car. He ask wait a minute. I was put on for perpetual hold. I called back after about 5 mins, it was someone else. He too asked me to wait a min. I wasn't going to do another perpetual hold after waiting a couple minutes. I called back again, & a woman answered. I put told her I was on perpetual hold twice. She put me on hold for a minute. When she came back shortly, she stated unprofessionaly someone is working on it & hung up.
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I can't say enough good things about the Club. The staff couldn't have been more friendly or helpful. If I could've given this place 6 stars, I would've they certainly deserve them.
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Do not recommend.... My truck broke down my belt broke and it overheated so I. called AAA and the customer service Rep suggested my local AAA auto repair .. I never used them for repair but she said they guarantee their work so I thought I would give it a try. They had my truck for 6 days which I had to call several time to see when it would be done .. the repair was over $550 .. we take the truck and within two weeks the temp Gage would go to hot and then come down the truck wouldn’t over heat but this was a issue we didn’t have prior to them fixing the truck. So I called them and scheduled for it to be looked at because if the guarantee I spoke to Jim We agreed that he would look at the truck to determine if the new issue was related to the repair he mentioned a diagnostic fee and I said why would I need to pay if your checking to see if the problem was related to the repair he said the he would then have it looked at and call me when he called me and he told me that it wasn’t related (which I believe it is) he told be it was my engine and it would cost of getting a new engine so I said no that we would pick up the truck and decide what to do . When I went to pick up the truck I was told by Doug that I owed $118 for diagnostic test that they ran I explained what Jim told me and he said that this is the way it is . This is bull crap and scamish so be ware. Because that is not what was agreed on and they will basically always get alert 118 plus per car because they can alway day it not related so the guarantee is not covered. I don’t t ever write reviews but I feel that this was wrong and don’t want them to do this to anyone else. I will be not renewing my AAA Premier membership and will tell all family and friends to do the Same..
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I went her for the DMV Services. Got my driver's license picture taken. It was fast and attendant was very courteous.
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