AAA Clifton Heights Car Care Insurance Travel Center
Client Review on AAA Clifton Heights Car Care Insurance Travel Center
Feedback:
Do not recommend.... My truck broke down my belt broke and it overheated so I. called AAA and the customer service Rep suggested my local AAA auto repair .. I never used them for repair but she said they guarantee their work so I thought I would give it a try. They had my truck for 6 days which I had to call several time to see when it would be done .. the repair was over $550 .. we take the truck and within two weeks the temp Gage would go to hot and then come down the truck wouldn’t over heat but this was a issue we didn’t have prior to them fixing the truck. So I called them and scheduled for it to be looked at because if the guarantee I spoke to Jim We agreed that he would look at the truck to determine if the new issue was related to the repair he mentioned a diagnostic fee and I said why would I need to pay if your checking to see if the problem was related to the repair he said the he would then have it looked at and call me when he called me and he told me that it wasn’t related (which I believe it is) he told be it was my engine and it would cost of getting a new engine so I said no that we would pick up the truck and decide what to do . When I went to pick up the truck I was told by Doug that I owed $118 for diagnostic test that they ran I explained what Jim told me and he said that this is the way it is . This is bull crap and scamish so be ware. Because that is not what was agreed on and they will basically always get alert 118 plus per car because they can alway day it not related so the guarantee is not covered. I don’t t ever write reviews but I feel that this was wrong and don’t want them to do this to anyone else. I will be not renewing my AAA Premier membership and will tell all family and friends to do the Same..
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