AAA Travel Agency
Client Review on AAA Travel Agency
Feedback:
The customer service here is terrible. I was told I couldn’t be helped by an extremely rude lady present at the front desk. Whenever I called I was put on hold only for them to hang up the phone call. When I came in the second time demanded assistance I was told to “go see the cashier”. After recieving this instruction I stood waiting for the cashier for a half. When someone finally asked what I needed assistance with the rude lady appeared stating WRONGLY what I needed help with. She clearly had no idea what she was talking about and blatantly disrespectful after all I had was a few questions about my membership. Once someone came to help me, they were able to answer my questions and understand my requests. This place was so disorganized and I refuse to be treated with disrespect over someone else not knowing how to do their job.
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