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Client Reviews on Allo Alliance

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    • 3.4
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Jennifer Stinson Aug 19, 2019

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Most helpful critical review

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By Jolene Jones Oct 19, 2019

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We’re in Alliance. We pay a lot of money for our “services”. However our home phone gets blown up by tons of spammers and telemarketers and allo only allows you to block 10 phone numbers. It’s ridiculous that I’m paying to be harassed. Also, when our cable receivers update it takes an eternity for them to become usable again (I’m going on 35 minutes now)!! Our WiFi constantly cuts out and it gets a bit insane having to contact them weekly because one thing or another isn’t working! I guess moving to NE means paying big city prices for absolute sub-par services (and that’s putting it nicely). I HATE this service, but it’s the “best” available. So we’re stuck with it.

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Great customer service!

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Excellent customer service

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Very poor customer service. Lost cable for almost 24 hours and was given a credit. However the day before Thanksgiving we were disconnected with a written notice over $60 that we made payment arrangements on. We were in the middle of cooking and my recipes were available online in a cloud. Instead of providing good customer service and reconnecting us for 2 days when we were able to pay. The clerk at the store talking to me pretty much accused both me and my husband of lying. The clerk on the phone was not helpful at all we had to borrow the money to get the service reconnected.

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she did a excellent job getting me set up and super friendly ?

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I can't speak for any service other than their internet as that's all I use. However, their internet is amazingly priced. Compared to Cox I'm paying nearly half of what I paid in Omaha and am getting at least 10x more speed. It's also significantly more reliable. In all the years I've had Allo I've had to contact them once for support and it was an unplanned outage. They seem like good people and legitimately seem to care about the service they offer. I've gone through half a dozen internet services in my life time so far and Allo easily bests them all. I've never been happier with a service.

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I'm paying half of what my internet bill was and without services that I don't need being mandated!The customer service I received was wonderful!

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L9ve allo internet

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Helpful staff.

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Terrible servace and some rude workers do not use this company

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