Allstate Insurance Agent: Brian Ralph
Client Review on Allstate Insurance Agent: Brian Ralph
Feedback:
This is the worst insurance agent I have ever had. I was contacted by Carolyn about an issue and she made a small problem huge. She said that the agent had more pull and could fix it where the 1800 number could not. Not only did she not fix the issue she made it 10x worse. She tried to talk over me constantly, acted arrogant in nature, and was highly argumentative. She refused to listen and all she wanted to do is justify why they did not handle my claim properly. After all of that, I called the 1800 number, which she advised against, and they couldnt have been nicer and fixed my issue. Save yourself a week long headache and chose another agent. After reading your response you've apareaappa missed the point. Your staff was wrong and mishandled the issue at hand. Justify it however you wish but competence is judged based upon knowledge and results. If you wish to view the world through rose colored glasses be my guest but you guys still screwed up. It must be everyone else not you right?
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