Allstate Insurance Agent: Jim Kelly
Client Review on Allstate Insurance Agent: Jim Kelly
Feedback:
Customers be aware of this office!! They are nice at the beginning but then if you need any help, they will show you the other face !! Looks like they do not need customers anymore. I had the hardest time in my life with them. I called the office and asked to talk to the manager to address an issue with one of the agents, but they did not allow me to talk to him given some excuses!!They gave me the highest premium I ever can get, NO advises, No friendly communication! I felt myself as I am in a court!! The other very bad thing about Allstate company is that I called to change my agent on my account but the customer service told me that they can not do that over the phone and my current agent should sign a form for me so that I can switch! What kind of junk I stuck with? Definitely, I will cancel my whole policies and switch to different insurance company.
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