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Client Review on Allstate Insurance Agent: William S. Veres

Feedback:

I’m a five year customer of Veres Allstate. I pay my premiums ontime, without fail. I received a premium notice that my homeowners insurance premium was going up 36% on July 1st. I stopped in to change companies to one with a lower premium. They said they couldn’t do it that day, but they would get back to me. This was the third week of May. When I didn’t hear back from them for three or four days, I called them back. I was told that the county property appraisers website was down and they would get back to me. Another week goes by and I emailed them. I was told that I needn’t worry that we had plenty of time, that I would hear from them in a day or so. That was June 3rd and was the last I heard from them. I had to pay the much I higher premium because this agency failed to do what they promised. I’ll be taking my business elsewhere shortly.

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