American Family Insurance - Crystal Sanchez
Client Reviews on American Family Insurance - Crystal Sanchez
Feedback:
I have been a customer at Crystal Sanchez agency for many years. She is always there when I have any questions or need help. Definitively I recommend her agency.
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I have been with Crystal Sanchez for many, many years. Everyone in this agency are very polite and helpful. Always I call her for any question. Definitely I reccomend this agency, Crystal Sanchez Agency to anyone.
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I have been with Crystal for 7 years. I have everything with her including my house and business. I could always count on her for everything. She is always reminding one to pay the bills on time so one can can stay on track. I wouldn't change this agency for another one. Thank you for your service.
Feedback:
I have been a customer at Crystal Sanchez's Agency for a few years now and I love working with them. They are always on point with their service and the coverage is perfect for my kind of driving. I can always call them for any questions. I appreciate the honesty so much! Definatley will reccomend them to anyone!
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Have been with this agency for going on 6 years and I have never had any issues. Everyone is always very polite and very helpful. Agent is very knowledgeable.
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I was with this agent for 4-5 years. Although the turnover rate has always been high someone in the office has always been able to help me (not the agent because I don't think she knows how to turn the lights on). Over the past year they have messed my account up so much that I had to call the 800 number and spend over a hour on the phone to get things kind of fixed. They still haven't fixed it because the people in the office who admitted that a billing mistake was their fault refuse to waive the financial amount of their mistake. My suggestion would be if no other agency in the state of GA is taking new clients and she's your only choice, you'd be better off without insurance.
Feedback:
Horrible insurance agency...Agent...Owner..Crystal is never in the office to speak to..bill ia always something different every dang month...like they can't add..premium is always going up..without explanation..horrible..horrible..customer service...nobody never knows what's going on with ur policy...i hate ever being referred to such a bad insurance company...please read reviews before doing business. Would hate for someone else to experience this.
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