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Client Reviews on Amsterdam Printing

    • 4.3
  • 61 Reviews

Most helpful positive review

0 people found the following review helpful

By Main Line Therapeutic Massage Michelle DelBonifro Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Emily Shoop Oct 18, 2019

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Feedback:

Feels nice in hand. Thinner so fits easily in many places. Clients appreciate as a gift. Use instead of business card when I meet someone who sounds interested in my service.

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Great product !!!!

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This company has been a disaster to work with. I ordered 2300 dollars worth of promotional items and I called before I placed the order to make sure that i would get proofs before items were sent to me. They said that "Nothing would go to production without your approval after the art department emails you proofs" I waited 5 days, no email, i called them and they said "Everything has gone to production and should be finishing up soon" that day I started getting proofs, at that point i wanted to make changes and was told I couldnt. When i called them again they told me that if theres anything i didnt like when it arrived i could send it back to them. At that point I had gotten an email saying "The logo is not clear and we can not guarentee it comes out looking good" I called back asking what actions i needed to take. I was told that there was no actions, they dont see on their end that any logos needed to be resent in with a higher quality. The very next day i get another email saying the same thing, so i called again and was told "looks like they need a new logo from you and that it wont look good after production" I informed them that there was no clarity on which item they were referring to (I had purchased 6 items, using 3 different logos) I was told that I can not change the logo because it is in production. I NEVER APPROVED OR SAW PROOFS. They are currently sending me 1300 promotional items that I have no idea what i am getting

Feedback:

Had a bad experience with an order.Everyone I spoke to didn't seem to want to help,or didn't know what to do to help. Won't be doing any future business with AmsterdanThumbs down to you. Had done alot of business with you in the past. No more !!

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Had a bad experience in my process during ordering. They finalized an order I did not approve, and without sending a proof of the product. Very disappointed.

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great pens. will definitely buy them again.

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The bag ordered exceeded our expectations. The customer service was great and the bags arrived earlier than expected!

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beautiful calendars. Everyone I gave one to. Loved it.

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I have ordered three batches of these pens they are always a hit. Fast process quality is great.

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The product was fine outside of the fact the salesperson that I originally spoke with didn't inform me that your screen printing was done in Mexico and the wait for the product would be longer. I like the laser engraving that you no longer do on that style of pen so I may have to find another source as that is why I quit doing business with National Pen for a few reasons but that was one of them. Respectfully, Robert Kinney Sr.

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