Ashford Druid Hills
Client Review on Ashford Druid Hills
Feedback:
I was approached by the manager there to “Please write a positive review because we are really trying and we need it”.My experience at Legacy Druid Hills has been less than satisfactory and I overall have experienced a poor customer service experience. My apartment does not have a washer/dryer hook up and needs a lot of work. While they are making updates to the pavement and roof, which is appreciated- the real need for renovations is in the apartments. I had a leak in my apartment and a damaged kitchen countertop. It took 31 days for my services ticket to be completed.When I addressed this issue with the manager I was told “well I’m glad they made it out” in a sarcastic manner. Not even so much as an apology for the issue. My advice to the manager is to work for positive reviews not ask for them. People deserve to know exactly what they are getting themselves into.
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