Ashford Druid Hills
Client Review on Ashford Druid Hills
Feedback:
The new management group, Gold Ollier, has really put the right people in to make changes to this property. My air conditioning was down for 4 days, with 10+ promises from staff and maintenance crews that it would be completed within the hour, every hour I called, for four days. On day 4 of a 78 degree house, and putting my dog in an even stuffier bedroom to allow maintenance to come in, I was at my wits end and left a less than pleasant voicemail on the Urgent Maintenance Request phone line at 7:30pm. By 8:30 pm the property manager Jane called me, apologized, and told me the actions in place that would ensure my maintenance request be fixed. While there are still several concerns property wide that should be handled, and while the maintenance request format has its own issues, you can really see the impact of Gold Ollier, even though they have only been managing the property for 2 months. All in all, Jane is the MVP. She means business and she handles responsibilities. The world would be a better place with more Jane’s in it.
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