Audio Communications
Client Review on Audio Communications
Feedback:
I never write online reviews but I would give zero stars if I could...here is my experience. I went to get a remote start installed in a used car I had recently purchased from a dealership. I was informed that it already had one, much to my surprise since I was never given a remote. The installer (great guy) offered to order one for about $100 and told me first week of January it would be in (this was Dec 21st.) I left very happy with the experience and waited to get the call the remote was in. Here is the problem...I never got a call. So I waited until the second week of January thinking maybe it was late or got overlooked...I called them and Dick said he would check on it and call me back and took my number, no call back. So I called the next week and the exact same thing happened even after I informed him he forgot to call me back the previous week...said he would check and never called back. It's now February 8th and I've never heard a thing from them. Apparently customer service ends if you aren't buying a remote start from them because they were great until that point. If you don't want to help a customer that doesn't need the whole system then don't offer to order anything for them. I was going to install a start in my other vehicle but now would never get it done there. Obviously if something ever were to be needed on a later date they wouldn't care.
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