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Last Updated May 1, 2024
Client Review on Avis Car rental
Feedback:
Worst experience I have ever experienced with a car rental company! First set back I was scheduled to pick up my rental at 10am but they didn't have any cars so I didn't get car until around 2pm. I returned to the branch on the scheduled return date & requested an extention on my rental I was told it would be roughly an additional $40 but once I returned the rental back to the branch I looked at my credit card online to find out I was charged almost $600 from the original $234 I agreed to pay. I was erroneously charged for insurance as well that I never agreed to include in my rental as I used my own personal insurance. To date I have went into the branch as well as called the 800 #s repeatedly with no resolution. CHRIS at the Grandview location needs a tutorial on doing his job more effectively as he is the sole reason I have had such a HORRIBLE experience & huge financial loss....I will NEVER rent nor recommend Avis to anyone!!!
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