Client Reviews on Azpro
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Terrible communication and lacking customer service skills
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My collision repair center left a Toyota Tundra with them yesterday to re-do complete left side of vehicle after collision repairs. I thought they did the original decals. I called late today to ask status. I was told by my "service" adviser that she had no idea what she was supposed to do to the truck and they were several weeks out and would not be able to get to it anyway. She didn't seem too interested in helping me. It would have been nice to get a call back to tell me this. Very irritating. Poor customer service... Follow up; Yes I told the receptionist what needed to be done and I gave her my phone number. It wasn't hard to figure out. Insurance company was paying for replacement decals that had to be removed for repairs. Did it really have to go back to the place that did the original work? What if it was out of state? Never got a call back. When I called my "service" adviser at their facility she acted bewildered and actually annoyed that I was calling her. In my opinion this shows a business that may be overwhelmed and not able to handle more work. Additionally instead of using this input to correct poor customer service they wish to attempt to defend their actions. Really?
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azpro is an A-Class organization that stands by their work, offering superior service and product. It is rare to find an outfit as professional and reliable as the team at azpro.
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Great place
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Our small family business, located in Eminence, KY was referred to AZ Pro by a highly respected leader in the marketing industry. Our experience could not have possibly been any better. We we're in a serious time crunch to have our new work van wrapped and they flew Francisco out right away. Francisco is one of the kindest, most hard working people we have ever done business with. He worked tirelessly to get the job done to perfection, all with a friendly smile and demeanor throughout the whole process. I would highly recommend this company, and look forward to doing more business with them as we grow.
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Wow these wraps are something!
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We liked the place
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Amazing facility and staff. If you can dream it- they can do it! One of the few in the valley using quality materials for vehicle wraps- makes a huge difference when it comes time to update your logo.
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I've used AZ Pro signs frequently throughout the year back since Moby Dick was a minnow. Their quality and workmanship is unbeatable and hasn't changed through the years as they've grown from a little guy to a heavy hitter. Our fleet of vehicles stand out among the rest with the eye catching design and colors they used on our vehicle wraps. The many banners and signs they've made for me (some of which have been in use for YEARS) still look great. Call them, email them, whatever you need to do....they will take care of you. - Jim.
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Luv my job at azpro!
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