Berks Va Outpatient Clinic
Client Review on Berks Va Outpatient Clinic
Feedback:
This one is a little less tech savvy compared to it's Lancaster counterpart. MHV messages go unread or ignored for days there, whereas Lancaster responds pretty much immediately. The ignoring of the messages, direct phone numbers linking to the main hospital, outdated extensions, and the fact that you can NEVER reach your PCP there is just appalling.. The doctors themselves are pretty good but they never actually get your messages, no matter how you send it (I have faxed, emailed, called and even sent priority mail lol). I am sure this is fine if you don't need time sensitive test results or anything, but in my case, I did. I needed those blood results for 2 other local hospital systems. They were up but no one would get back to me. So I had to go to another facility and redraw the same tests. It is a little ridiculous to be honest
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