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Client Review on Big Bend Resorts

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This was our second summer here at Big Bend Resort. This summer we reserved A39, the single wide next to the ramp. We showed up for a weekend with our family to find rats had completely gotten into everything we own. Nesting in the clothing placed in the chest of drawers. Nesting in all of our pillows and bedding. The rats ate through all our packaged food and soiled everything else. We immediately removed all of our salvageable belongings and left. I tried contacting Lois (the resort office manager) that Saturday evening but the office was closed. I contacted Lois, first thing Sunday morning with her saying she would contact the owner and get back to me. So Wednesday I call Lois again. I leave a message, no response. Two calls no answer, fourth call, she again gives me nothing. She has not given me any answers to this issue and has not even bothered to be accountable for it. We are stunned! Pretty Pathetic!

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