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Client Reviews on Blue Shark Design

    • 4.8
  • 19 Reviews

Most helpful positive review

0 people found the following review helpful

By Kim West Oct 07, 2019

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Most helpful critical review

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By Paul Sherrington Oct 21, 2019

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Great service, thank you for all your help.

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Helpful, flexible and knowledgeable. A great partner for our business.

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Great to work with friendly, helpful and professional. Provided a high quality and professional looking website and helped improve traffic with SEO work. Have exceeded expectations with the website they provided

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I work for Mobility Direct North and would like to say Mark and his team have done and continue to do an incredible job on our website, from the word go they have been very patient and understanding in what we wanted from them. Their input has been fantastic and every week we hear from the guys to make sure we are happy with everything. Top Team!!

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Blue Shark built the Newcastle Premier Health website a number of years ago - at the time this helped to secure some great contracts and set the foundations for the business... the website helped us to look professional and as though we had been established for a number of years. We recently re-commissioned Blue Shark to refresh the design and it has had a similar impact. From start to finish, the team at Blue Shark we're great - we listed to the advice from the designer and we were so impressed that we also asked for them to look at our other collateral such as business cards and presentation folders. Would recommend these to anyone looking for a one-stop shop for their design needs!

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Didn't finish my website correctly, but that is the price you pay for paying for a website up front . Once their developer left the country for 6 weeks on holiday I was left without a properly completed website and without support. Even on his return this company ignored my and would not finish the support I needed or to fix the issues with the website. They wouldn't even help when I lost some of the navigation categories that I deleted by accident - I had issues need fixing on the website and I tried to fix them myself as they refused to respond or help. I even got in touch to say I would pay (again) to fix the shopping feed that was so important to me (the shopping feed was the first thing stressed by me as needed and important - they said their man was a specialist with feeds). They said they would give me a cheap daily rate for 3 days, coming to over £700, to fix and watch the feed for 3 days. I've since learned how to fix it myself when needed, using the software integration that I'd paid for as part of the original build. But at the time I ad to pay more money for another developer to fix this. Done so quickly. This simply meant changing a couple of attributes on the feed was not even a 30 minute process. £700+ to do this they asked from me, and when I'd paid for it in the first place (of course I keep all evidence relating to this in case they wish to refute it - and anybody with any knowledge of google shopping feeds will know how easy it is to add or remove attributes). I had to use 2 different developers regularly to fix the issues we had with the website over the next 6 months. Even to this very day I'm now paying another developer to remove and fix the faulty checkout system that has plagued us since the site was built. All of this is documented and kept as proof. I just wish I'd took legal action at the time

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This is the second time I've built a site with Blue Shark, and they're always excellent - building sites for two large, international corporations. Their service is always great - Michel as my primary contact is exemplary, as are the rest of the team. Their work is clever and efficient, recommending ideas and concepts, and fixing any bugs along the way. Great service, recommended.

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A very knowledgeable team of experts in their field, everything from website, branding and optimisation (among other things). Really friendly and easy to work with.

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Blue Shark are great to work with they are very knowledgeable but speak in plain language. They provide exactly what you need! I highly recommend them.

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I can personally and professionally recommend Mark and the team, I am impressed by their professionalism and competency.

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