Client Review on Brand My Swag
Feedback:
After lots of patience with this company and after deep thought on whether or not I should post this, I've decided it's necessary. I made an order months ago and just now got the final piece of it. I've made several orders with this company and that tends to be typical of them to take months, but unfortunately that's not even my deal breaker. I got one set of shirts weeks before I finally got this last set. When I picked up the first set she decided she wanted to BUY one of the shirts I paid her to make for me. She said to name my price that I'd be selling them for. So, when I came to get my final piece of the order I placed, I told her I'd been selling the shirts for $25. She refused to pay me for my shirt and said she just decided to keep it..... What?! How is that ok? Her reasons... Bc she spent hundreds of dollars trying to make me happy. I used different colored vinyl.... Anything I did was a response to what she offered. I had no idea that it cost extra or that she'd gone out of her way. The vinyl she offered for me to use was in her office... Already in stock. I wasn't informed of a price change. I paid her in full for my order that was supposed to be done in afew weeks. It took months and was done incorrectly even. At this point I don't have the energy to complain or try to reason anymore. I feel swindled and taken advantage of and after this last experience... Unfortunately I can't do business with them any longer. Let your price be your price and do what you say you'll do. Otherwise it's complete dishonesty and poor business management in my eyes.
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