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Client Review on Brightway Insurance

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Unfortunately I received less than service from agent Robert Leute. Initially he was quick with emails and delivered a quick quote when I was looking for a new home owners insurance policy. However, after receiving the quote as a first time buyer I had many questions. His tone changed on the phone and he became argumentative, intimidating, and unwilling to thoroughly answer simple questions I had. This review is NOT on the company as they may truly live up to their current 4.8 star rating. Sadly this individual isnt suited for first time buyers maybe better for seasoned homeowners who understand the policy and have less questions. I'm disappointed in his lack of customer service now I am forced to look elsewhere.

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