Brown & Bigelow, Inc
Client Review on Brown & Bigelow, Inc
Feedback:
Consistently poor service at store #499 in St. Paul, MN, ordered gas valve, told 1:00 pm next day, arrived and told valve not here, it was, turns out we needed to update our account. Told by their counter person he couldn’t track it with PO# I gave them, counter person was rude as he didn’t know or want to do his job. This is the second time with the same counter person being rude, first time was last year. So here’s a not so great review as an award for poor service on the phone and in person, I will no longer use Grainger.
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