Brown & Bigelow, Inc
Client Reviews on Brown & Bigelow, Inc
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Great customer service today!As another review said. I'm just a homeowner needing a part. Not a tradesman. They didn't treat me any different. Soooooo helpful!Needed a replacement capacitor for my central air. Brought the damaged part in with me. Serial number has been smudged and was illegible.Helped me search the interwebs and gave me some great advice about the repair I was attempting. Air is working, house is cool, Wife is happy on our anniversary.All I can say is,"Bring your business to Grainger, you will be happy also!"
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The best place is to go to anything you need. Staff and management are top notch
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Great service, no wait had part waiting for me after calling ahead.
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Very good customer service on the phone and online!
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The best place in the Twin Cities to go for just about anything you may need. The staff and management are top notch.
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Poor service 1:15 on a Friday and only one person working ... ???
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Consistently poor service at store #499 in St. Paul, MN, ordered gas valve, told 1:00 pm next day, arrived and told valve not here, it was, turns out we needed to update our account. Told by their counter person he couldn’t track it with PO# I gave them, counter person was rude as he didn’t know or want to do his job. This is the second time with the same counter person being rude, first time was last year. So here’s a not so great review as an award for poor service on the phone and in person, I will no longer use Grainger.
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Great staff, didn't treat me any different when they found out that I didn't know anything.
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