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Client Reviews on Bergen County Community Action

    • 2.0
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Scott Fcasni Jul 21, 2019

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Most helpful critical review

0 people found the following review helpful

By cj jk83 Oct 21, 2019

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Feedback:

Usually just ok. Could be so much better.

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I went to Bccap back in february for assistance with paying my utilities. I brought all my documents, paystubs and everything. The lady reviewed my paperwork and made copies and stamped each page telling me that I would receive a letter within 60 days and if I was to receive a shut off notice to come back. It is now the end of August and I have not received a letter yet from them and when I went up there more than once I was told to come back if I receive a shut off notice. I am a single mother who makes barely enough to pay the rent. I receive no assistance at all from the state. I have a 4 year old daughter. I am now behind in rent from trying to keep up with utilities because my daughter cannot be in a house with no lights or water. I don't understand why I still haven't heard anything but I do not think I will EVER go back. It was a waste of time and alot of running around.

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I need immediate assistance,and cant seem to recieve any type of help.I'm posting this on a site like this, hoping to have someone give a call to point me in the right direction.So far,I'm barely surviving the amount you have to pay to live weekly / daily in hotels on 130,so due to blessing ...I sleep at a truck stop.in the lobby.I came here from florida,and got a job..but when it went temporary...things changed for me.Pretty much,take it from there. ive had small advice on where to go,but food pantries do work....anyway,i trust in god..and ive been keeping afloat for the most part with food.but,it's getting cold,and i need to find a place,and stay close to where i can work.any suggestions?

Feedback:

People their are nice. They really don't help with anything except energy assistance. I went there for help with homeless prevention and I still haven't heard from them. I need a 3 bedroom house section 8 approved. What's the purpose of these so called programs when you don't owe rent? Most of us that need help gets picked over. I even explained that there's a NTN report that's inaccurate but the realtors homeowners are going by this like it's the Holy Bible. We have to pay for it, everything was wrong. And it states that the information isn't all correct in small letters on the second page. But as soon as you open it, it states in red Letters DENY APPLICANT! I had all the information gathered beforehand and it still wasn't enough; my real credit report real life information. I am still going thru the process of helplessness. MAYBE THEY WILL HELP YOU BUT I'M STILL WAITING!!!

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It was a lot of work but if you stay persistent it will happen. Be patient.

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VERY HEARTLESS PEOPLE!

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Ignorant people!!!

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I have taken someone to this location on two occasions and they were given a list to call for apartments....nothing ever came through.

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Have tried calling several times on hold for a person over 30 minutes don't know what has happened there but not always this way.

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What a great organization to be a part of! Thanks for all your help in burlington!

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