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Client Review on Bergen County Community Action

Feedback:

I went to Bccap back in february for assistance with paying my utilities. I brought all my documents, paystubs and everything. The lady reviewed my paperwork and made copies and stamped each page telling me that I would receive a letter within 60 days and if I was to receive a shut off notice to come back. It is now the end of August and I have not received a letter yet from them and when I went up there more than once I was told to come back if I receive a shut off notice. I am a single mother who makes barely enough to pay the rent. I receive no assistance at all from the state. I have a 4 year old daughter. I am now behind in rent from trying to keep up with utilities because my daughter cannot be in a house with no lights or water. I don't understand why I still haven't heard anything but I do not think I will EVER go back. It was a waste of time and alot of running around.

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