Century21 Action, Inc.
Client Review on Century21 Action, Inc.
Feedback:
Although we've been to Topsail for vacation a half dozen times, this was our first experience with Century 21, and it was a great experience! First, they have a leg up on everyone else in that they provided linens with the property at no additional charge (all other companies would charge around $150-$200 for a 4-5 BR), and they even provided a bunch of beach towels! Also, when arriving every other year we spend a lot of time making beds, and with bunks, this is time consuming. Arriving and having all the beds already made with clean sheets was really nice, I must say. Also, they offered a mid-week cleaning at no charge as well. The only reason for 4 instead of 5 stars was the quality of the cleaning service in general. We've learned from vacationing at Topsail for years that this is a widespread issue in general - that the properties are cleaned for speed, not for quality. There is still sand in many places, the fridge shelves were dirty, the windows were a total mess - and even after the mid-week cleaning, most of the windows were a mess and it appeared that they only cleaned the bathroom sinks and the main 2 sliding door windows. To leave the review on a positive note, Century 21 was great at communication as well, sending out emails and texts throughout the stay for information, and even warnings of storms, and traffic, etc.
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