Coatesville Veterans Affairs Medical Center
Client Review on Coatesville Veterans Affairs Medical Center
Feedback:
My husband was seeing his doctor after getting chemicals in his eye at work, and I was in the waiting area where I was specifically asked to wait with my children, ages 2 year old and 10 months old. I brought a portable DVD player to keep them entertained and quiet. My son was laughing, albeit a bit loudly, at Tom and Jerry. No more than 20 seconds later a nurse came out of the room adjacent to the waiting area and asked me to remove my children to a different waiting area because they were too loud and disruptive and that the staff was trying to see patients and my children were disturbing all of them in the entire hallway. I have never been so embarrassed and aggravated in my life. My kids are normally extremely well behaved and the only disruption they were causing was laughter. This could have been handled completely differently and with much more decorum. I would have expected this anywhere else but here at the VA.
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