Client Review on CONCORDIA VISITING NURSE

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If you care about yourself or a loved one that needs services provided by a nurse in your home, do not use this company, especially if you know what they are supposed to do, because of they don't do it, and you question them as to why, they will abandon you by discharging you from their services, without even notifying you. That's where I am right now with this company, my regular nurse ran out of a Dr ordered, medicated prescription material, used to treat pressure ulsers on the 14th of this month, a Thursday, had fill in nurses Friday and over the weekend, that had to make due with another product, when my regular nurse returned Monday, she told me she'd order it as soon as she left and that it should be here, either Tuesday or Wednesday at the latest....it wasn't here when she returned again on Thursday, the 21st, a week without it by now, and i wasn't real happy about it, I told her it was messed up and that I was right the previous week when I told her that it would be a week without it by the time it got here, she then preceded to get loud with me.....like I did something wrong and took ZERO responsibility for not making sure the supplys needed were here in her absence, took care of my wounds, n she informed as to what nurse would be here the following day, no one showed or called, called the companies wound nurse, who apologized, stating that I wasn't on her schedule, No nurse Friday. Waited to here from someone for Saturday, no call, no visit, I called the office n spoke to the weekend supervisor, from the office in Cabot told her no one had been there for 2 days, she looked n said she didn't even have orders for me n she'd look into it and get back to me, called me back and informed me that her records showed me being discharged the 21st....I still have not received official notification as to why on the 26th. So they weren't holding up their end of the contract, and because this upset me, and I voiced my concern, they discharged me, never told me, and walked a way, abandoning me as a patient still in need of their services, and now my dressings haven't been changed since Thursday morning.So, if you need medical services in your home, I highly recommend using a better company, this one will try anything to keep the money paid to them, and they will try and tell you that even with Drs orders stating you being seen every day, they will try to tell you that they are supposed to train someone to do their job, so they can keep more of the Medicare monies sent to them for your care. And again, be a sheep and just say ok, otherwise they will threaten to discharge you also.Federal guidelines state that they cannot just abandon you when you need the care they provide, without making arrangements to get another company in to see you.....they don't do that tho.....use another service. Reading previous reviews, I see that others have had similar experiences. Hope this helps in your search for home health. Have a nice day.