Edition:

Client Review on cxLoyalty Group, Inc

Feedback:

Terible service. Took 3 hours to get system to process then misspelled name on travel documents and would not change it unless canceling and rebooking. Then would not send email confirmation of cancel. After going thru the booking process all over again they double charged our credit card and after a week they still have not credited it back. Actually, if you count the first booking, they have charged our CC accounts three times. They refuse to give contact info for their corporate office.

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