Edition:

Client Review on cxLoyalty Group, Inc

Feedback:

This company is ripping USAA Credit Card holders off. Cannot redeem points 6 weeks out for a routine flight without paying enormous "points plus cash" prices. Example: Standard flight from Washington, DC to LAX requires 30,000 points plus about 500.00. I even tried other flights to routine destinations. The entire flight if I bought it outright would be 500 or less. What is wrong with you people. USAA needs to find a better partner--TERRIBLE SCAM. Why does USAA allow this agency to "rip off" its customers and even use their corporate branding when you aren't even on a USAA website anymore. The whole thing is a scam.

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