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Client Reviews on Crisis Assistance Ministry

    • 3.8
  • 42 Reviews

Most helpful positive review

0 people found the following review helpful

By Nancy Gonzales Eastman Sep 26, 2019

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Most helpful critical review

0 people found the following review helpful

By Johnnie Lavie Oct 17, 2019

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God sent!!?????

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My favorite place in Charlotte to volunteer...

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Great organization. Love to volunteer for them

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4hrs+ and waiting. Mostly rude staff lacking empathy and or sympathy. Not sure if they are just burned out, overworked or what??? Would love to assist in a project with better organization, signup process and or anything to make this work flow for those in need, volunteers and others less of a hassle, less time consuming along with more positive outcomes even if they are unable to assist. To think at this point all I want is confirmation that my name and or paperwork is still awaiting to be reviewed and still will happen TODAY!

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Very helpful staff. Caring ppl.

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Free clothes for anyone who needs them. Used Clothes furnished by local citizens. Volunteers do most of the work to provide clothes for disadvantaged people.

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Way too long to wait.

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I went 4x. Yes 4x for rental assistance. And I was there each time by 6:30am. Each time I waited up to 12 or 1pm only to have my name called and be told I can’t be seen today. Come back. The last time I literally had an eviction notice and court the next day, which is suppose to put me at priority. Nope I was sent on my way to come back. She asked when is court? I said the next day. She says well they can’t do anything for at least 10 days. Come back. I said ma’am I do have a job a day. I just can’t come back. She says come back when you can then. Horrible. I’m trying to look for another place for assistance.

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Unlike other times I have visited, the checkout ladies were trash talking about the patrons and the one who checked me out told me that I had too many children's books, a bonus item, without a limit published anywhere. I asked her how many to put back, she didn't answer. I put several back and she said, "I'll get that."

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Horrible treatment and the odds of getting help is extremely low. I'd reccomend finding help elsewhere to prevent homelessness because they could care less and do.

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