Kerstin Sachl
Client Review on Kerstin Sachl
Feedback:
Absolutely awful service, this place needs a staff overhaul ASAP. Aside from the terrible job that the waitress did throughout the meal, failing to bring out ordered drinks, ordered food, and taking 20mins in between coming over to us, when addressing the issues with the manager, Pedro, he was rude, unhelpful and flat out incompetent. After working in the restaurant industry for 5 years, he is the worst restaurant manager I have every encountered. After discussing what had transpired he remarked that "he was not responsible." After he left the table rudely without fixing our issues, the waitress remarked that "she did not like working here anymore because of Pedro," and, "business was declining because he was pushing away repeat business." PLEASE SAVE YOUR TIME, EFFORT AND MONEY, AND CHOOSE ANOTHER VENUE FOR YOUR SPECIAL OCCASION.TLDRGood food, good atmosphere, service is a D+ at best, and Management is an absolute embarrassment to the restaurant industry. Will definitely never dine here again.
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