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Client Reviews on dealerauthority.com
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Great experience! Thanks Doug and Kyle
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Tried to hide just shy of $5000 in dealer add ons all while giving some of the absolute worst financial advice I've ever heard. Disgustingly high willingness to lie to your face with no remorse. Does not take being a business student at OSU to see right through it. Typical shady dealer moves. Help yourself out and don't walk in without being willing to do your own simple math.
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I was someone who had concerns about blemishes on my credit and worried about not being able to get approved for a car loan. Brock was my salesman and I couldn't ask for a better individual to guide me through my car buying experience. Brock never once judged me and listened and was extremely helpful. My advice to anyone looking for a vehicle with any type of credit issues is to first go to Taylor Hyundai in Findlay before thinking a buy here pay here is your only option. The entire staff is awesome and will help in anyway they can. Make sure you ask for Brock..he's just a down to earth type of guy and will make sure he helps every step of the way.
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Do not trust this dealership to look out for the customer, they are only interested in making a profit and the bottom line. They will take advantage of those who don't know better. The salesman and the finance people are dishonest and omit the necessary information that some of the customers are too naive to ask. Look over your paperwork with a fine tooth comb and take someone with you who knows what they are doing!!! BEWARE!!!!!!!
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Dirty sales tactics, said they were paying off my loan but ended up tacking it on to my new loan. Told me I would be able to refinance for a better % with my credit score (780). That was a lie, cant do that because of all the negative equity brought over from the first loan they were "paying off". Trust me dont shop here go to lariche in town.
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While I had a fun and and energetic when I got to the lot, and enjoyed my time there, I can only rate 2 stars because I went to the lot under false pretenses and flat out lies. I’m really disappointed in the dishonesty involved in getting me Down to the lot. After several months of no contact from Brian, I received the following messages: “Trisha, great news! I got you approved through multiple banks!!! -Brian @ Hyundai.” “my boss just told me that we have multiple approvals for you finally! I don't know the details because of privacy laws I can't pull them up. But, I do have multiple green boxes from the banks that say approved. When can you come out?” “Well we wont know down payment and monthly payments until we have a signed credit application from you.” “All I know is that it is under $400 a month, and I don't need any money down. Boss won't let me do the whole e-mail thing. Said you need to come in to narrow down your options on what you want.” I was told my approvals were no mo Er down, trading in my van, which I had previously sent pictures of, and was approved for a Santa Fe, under 400$/ mo. After 500 down, a co-signer, I got an Elantra for 582/mo..... I am very grateful for my new car, and I do like it tho I don’t at all appreciate how it happened or my monthly payment. And i will likely never do business there again, or recommend Taylor group to any friends or family. Honesty and integrity are priceless to me.
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Will never forget how nice they treated me here
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Rich did a fine job of getting me what I want.!! Nice, helpful people.
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Great people to deal with. Very helpful with my situation
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