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Client Review on dealerauthority.com
Feedback:
While I had a fun and and energetic when I got to the lot, and enjoyed my time there, I can only rate 2 stars because I went to the lot under false pretenses and flat out lies. I’m really disappointed in the dishonesty involved in getting me Down to the lot. After several months of no contact from Brian, I received the following messages: “Trisha, great news! I got you approved through multiple banks!!! -Brian @ Hyundai.” “my boss just told me that we have multiple approvals for you finally! I don't know the details because of privacy laws I can't pull them up. But, I do have multiple green boxes from the banks that say approved. When can you come out?” “Well we wont know down payment and monthly payments until we have a signed credit application from you.” “All I know is that it is under $400 a month, and I don't need any money down. Boss won't let me do the whole e-mail thing. Said you need to come in to narrow down your options on what you want.” I was told my approvals were no mo Er down, trading in my van, which I had previously sent pictures of, and was approved for a Santa Fe, under 400$/ mo. After 500 down, a co-signer, I got an Elantra for 582/mo..... I am very grateful for my new car, and I do like it tho I don’t at all appreciate how it happened or my monthly payment. And i will likely never do business there again, or recommend Taylor group to any friends or family. Honesty and integrity are priceless to me.
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