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Client Review on State Farm

Feedback:

These folks really pulled one over on me. They were nice and helpful at first when I called for a quote on my new homeowner's policy. They also quoted my auto insurance, and when we found they weren't competitive we elected to keep our current auto policy and start only a homeowner's policy with them. Two days after we closed on our house I received an email from one of the agents telling me that we need to finish updating my auto policy. I reminded them that we weren't going to use them for auto insurance. Then I began to get a series of emails telling me that my rate was going to go up anywhere between $300 to $700 per year because I would be losing the multi-policy discount that they had set me up with. I told them that there must have been a mistake because we never wanted the auto policy and made it crystal clear from the beginning that we would be sticking with our current auto policy. My experience with Debbie Aragon/State Farm in Steamboat was a classic bait and switch routine that I thought was reserved for used car salesmen. I would never consider using them in the future after they tried to force feed me their auto insurance with scare tactics and the promise of a lower rate (which was still going to cost me several hundred dollars more annually). I've since cancelled my policy with them and went with another agency, which by the way gave me better coverage for less money.

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