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Client Review on Desert Water Agency

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I received a bill yesterday almost four times the normal amount. Included was a letter from RODNEY, indicating what was already obvious on my bill. I left a message suggesting that the district TELEPHONE the customer when the meter reader notices the disparity. Between the date of the reading and my receipt of the bill 7 days had passed with no notice.RODNEY was immediately defensive explaining that they do not call customers and that his letter was a COURTESY redundantly explaining the obvious, there was a leak. I discovered and fixed it in 10 minutes.Rodney' attitude was unprofessional bordering on rude. Where is their concern for water conservation?

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