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Client Review on DMV North Carolina License Plate Agency

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I purchased a motorcycle with no lien holder and received a title with my name misspelled. I went into the Spring Lake, NC location and the attendant (Spring Lake, NC) insisted on charging me $25 to reissue the title with the correct spelling. I pointed out that the information on form MVR-1 North Carolina Title Application was correctly spelled. I’m supposed to pay for a clerk error? The attendant went on to say that I had to find out the branch that miskeyed the information – HOW THE HECK AM I SUPPOSED TO FIND THAT OUT? The information she (Spring Lake, NC) gave me was COMPLETELY ERRONEOUS. I called the Raleigh office and they fixed the error free of charge. My advice to you, if you are being helped by someone who looks to be past retirement age, verify the information they are giving you because it may not be how the DMV system operates today.

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