Client Review on State Farm
Feedback:
I am doing an update on my previous review. I am in the process of moving and when I inquired with the new State Farm Agency in my new state, I was informed I did not have full coverage on my car. This blew my mind considering I have a brand new car. When I contacted the office, I was informed a letter had to been sent to me and was never received. Now this may be true, I know I am bad with my mail, but what really burned me was that I was told there were multiple attempts on contacting me via phone and email which were not true, I was also told I never provided my lien holder information when I purchased my car... Also not true. I never received voicemails and I did a search within my email and all I found direct from the office was an email that proved I gave my lien information to the office, with a response saying everything was updated (that information was never put in the system after the agent said it was all updated). I still stand by my last review in regards to Jessica. She is amazing and I will be sure to be calling her with EVERYTHING and ANYTHING related to my policies.I have used Dustin Hinson State Farm for 3 years now. I personally enjoy working with Jessica, she has always been very accommodating.
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