Emerald Isle Realty, Inc.
Client Review on Emerald Isle Realty, Inc.
Feedback:
I recently stayed with friends and family at the Afternoon Delight duplex, we rented both the east and west side. There were issues before we even arrived, the sales department was of no help, and management was even less helpful. After multiple voice messages, my husband was finally able to get a hold of a person. He was able to empathize with our situation and provide a credit for some of the inconveniences, such as four smaller bed sizes and no outdoor shower. This is why I decided to rate this experience higher than a 1-star.On the East side, it seemed like everything was falling apart. Luckily - someone had duct tape. By the end of the week, the back door was ducktaped because the handle fell off, the refrigerator light was hanging by a thread, a few other lights were not working or hanging out of its bracket. The screen door in the front was ripped and a few other maintenance issues throughout the house had to be blocked from children.I would say the largest problem on the West side was the cryptic sounds coming from the front bedroom floor. It was loud enough to keep my in-laws up at night. One evening, 8 adults were conversing on the porch and a raccoon decided to join us. One thing was true, the noises from the front bedroom was definitely coming from a family of raccoons. The next day we could see the insulation pulled out directly under the front bedroom. We did report the issues and the maintenance department replied back saying they will look into it. I encourage maintenance to really give this property attention. We have been coming to Emerald Isle for years and this by far was the most problematic rental so far.
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