Europcar ROME CIAMPINO AIRPORT (SOUTH)
Client Reviews on Europcar ROME CIAMPINO AIRPORT (SOUTH)
Feedback:
They really need to make it obvious that the shuttle bus going back to the terminal leaves from across the street and along the road a bit. Otherwise you accidentally stand in the part that says "shuttle bus area" next to the building, which is only for drop off and the shuttle bus won't pick you up.
Feedback:
Smiling guy at the desk told us that the car we had booked well in advance was "accidently" not available and that no replacement was available in any way. He did let us use his phone to discuss this with the booking agency. He sure was very polite but did absolutely nothing to help, he didn't even try, and the agency far away could do nothing to solve this. After two hours of arguing and no results, our holiday plans was completely ruined. Other rental companies in the same room had the same smug smile in their faces and did not want to help. Until the call was finally ended. But after that, a few cars were suddenly available at 2-3x prices. Another couple behind us had the same experience and started crying. Do you feel the smell? Always avoid this company! Warn your friends!
Feedback:
(Translated by Google) To flee! (Original) A fuir!
Feedback:
(Translated by Google) Well ... Where to start. I recommend taking full insurance. I have met people around here who did not have it and they have added hits that were already to the list of failures .. Because at least in the end I saw the erurocard boys brushing their own cars with others and marking fewer failures than the ones with the car. We had a problem with the card that in Spain said that they accepted us as a prepaid visa but in term they said no ... And they would leave us hanging .. Without a car ... Worse we were lucky that my mastercard if they accepted it. I did not like the deal at all. In champino I just left the car .. Fast well. No problem. I hope xd.(Original)Bueno... Por donde empezar. Recomiendo coger seguro a todo riesgo. He conocido gente por aquà que no lo tenÃan y le han añadido golpes que ya estaban a la lista de fallos.. Porque al menos en termini vi a los chicos de erurocard rozar sus propios coches con otros y marcar menos fallos de los que tiene el coche. Tuvimos un problema con la tarjeta que en España decÃa que nos aceptaban de prepago la visá pero en término decÃan que no... Y nos iban a dejar colgados.. Sin coche... Peor tuvimos suerte que mi mastercard si la aceptaban. No me gustó nada el trato en termini.. En champino solo deje el coche.. Rápido bien. Sin problemas. Espero xd.
Feedback:
Turned up and was told there was no car without prior warning. The same happened to other customers who were behind us in the queue despite all having booked months before! They offered no help and no advice on what to do. Customer service appalling! We used Sixt in the end who were fantastic! Took a matter of minutes to collect and drop off!
Feedback:
Small, nice but food and drinks are expensive
Feedback:
Well I rent one Mercedes GLA in Europcar in Ciampino airport and when I arrive in the office for pick up the car, I find the man work in there very gentle and professional. The transaction was fast take me few minute. The car was great clean and new I really enjoy to use for few days. When I bring back the car I find one different man I was also very friendly and professional. I check the car no damage no issues. I'm really enjoy and I highly recommend this company. Fast, professional, friendly, great car and no issues. I can't wait for my next rent. Thank you Europcar.
Feedback:
(Translated by Google) Europcar should be really ashamed. So far we have always had good experiences with the company. Car is dirty and smaller than reserved. Stinks of cigarettes. At pickup tank was only 3/4 full. But we should give it up completely. My conclusion: Avoid Europcar in Italy.(Original)Europcar sollte sich echt schämen. Bisher hatten wir immer gute Erfahrungen mit dem Unternehmen. Auto ist schmutzig und kleiner als reserviert. Stinkt nach Zigaretten. Bei Abholung war Tank nur 3/4 voll. Wir sollen es aber voll abgeben. Mein Fazit: Europcar in Italien lieber meiden.
Feedback:
(Translated by Google) Everything okay, nothing special. Fast processing(Original)Alles okay nichts besonderes. Schnelle Abwicklung
Feedback:
(Translated by Google) Fast cheap what you need(Original)Schnell günstig das was mann braucht
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