Fishkill Dental Group
Client Review on Fishkill Dental Group
Feedback:
First and foremost I must say that everyone that I have come in contact with has been pleasant & welcoming besides the person I am referring to.. today I had a horrible experience! Dr. Kenyatta did my scaling today. I have very bad anxiety when it comes to the dentist due to my 2 front teeth being cracked in half, so since the trauma my teeth are EXTRA sensitive. The receptionist put on my chart patient must have Nitrous Oxide before treatment. When I went in the room I tried reminding the dr about the gas and she cut me off and said “yea yea yea I got it you’ll be fine”..we’ll she then Put the suction in my mouth and started putting the numbing gel on..so I said to her “aren’t you going to start with the gas first?” She then said “oh you want the gas? All right I guess...let me get someone to hook it up” so now as she’s doing that..I have the suction in my mouth along with a stick sticking out of my mouth with numbing gel..at least 5 minutes went by and the numbing gel went in the back of my throat and I started choking..so I take the suction out of my mouth and she’s shoving it back in as I’m telling her to take it out so that I can swallow and catch my breath..again kept shoving it back in stating “oh my dear just relax this is normal” she started cleaning and got to my top teeth and I nearly went through the roof cause she never numbed my top teeth And she wasn’t giving me a chance to tell her. she was also so rough on my 2 front teeth which I told her to go easy cause they are only bonded. I was also swimming in water..all over my head and neck..When she was done she’s like “ok your done”..I was like “you never gave me oxygen??” ( which you are supposed to have after gas) & she says “oh yes I did you want more?” Never once did she give me oxygen until I asked for it! Worst experience ever! So painful, no compassion whatsoever & straight out lied to me about giving me oxygen ...I am not an idiot, I work in the field and I know what oxygen feels and hears like when it’s being given..I never once write reviews about anything but this I could not let go. Going into my appointment today I was already anxious and she made my anxiety 100x worst, to the point that I didn’t even feel the gas. You are supposed to make patients (especially anxious patients) feel more comfortable not uncomfortable. Very disappointed.
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