Bob Faneuf Agency, Inc.
Client Reviews on Bob Faneuf Agency, Inc.
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I have been a customer here for the last 11 years. I had to call them to speak with and eventually go see an agent named Dustin. A problem had come up with my insurance and he was so very helpful and patient with me. I was so very greatful for everything he did for me and the way he treated me. I can't thank him enough for all he did for me. I've been very happy with the agency for all these years, but, I just had to post about how great Dustin was. Go see him for your insurance needs. He is great.
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NO help with car insurance problem. Will find another place for home insurance.
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I have used them for 20 years for home coverage. Great advice as to insurance needs even if they don't sell you a policy. I went in recently to compare my present long-time auto insurance company and was told to stay with them and not buy from their company as the difference ($100) was not worth a change in the event of an accident happening. No hard or even a soft sell here.
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They help you and work with you the staff treat you like family
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I have 25 years in the business and "inherited" this agency when charged with handling my elderly parents accounts. This agency does little other than to relay messages passed on to them by the company. I asked them to cancel a policy on a home we had sold and they replied by quoting an e-mail from the company refusing to do so. It should have been obvious to anyone with minimal insurance knowledge that there was some sort of misunderstanding as there was no way a company would insure a property in the name of someone who has no ownership interest in it. That's insurance 101 and is something that is covered in the first 15 minutes of any insurance licensing class. When I asked them to call the company and speak to the underwriter to insure they understood the situation, they refused and told me to call them myself. I spoke to the owner, John, and asked him why I should employ an agent who won't even complete the most basic tasks on my behalf, and his reply is that "I probably shouldn't"........and neither should you. There are plenty of great independent agents out there who look forward to the chance to service their customers. They know this is what sets them apart from the 1-800 carriers who offer little to nothing beyond cheap coverage. So if you're looking for an independent, stay way from these guys as they'll happily take your premium and their commission, but will offer little when you really need them.As a postscript................After getting the phone number from my own agent, I called the company and not only did they have the wrong information, they indicated they were looking for a document I had provided The Faneuf Agency a year and a half ago. Once I provided that, they immediately cancelled the policy and sent me the pro-rated refund.
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Use this insurance agent
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Foremost insurance does not pay out when the house is damaged in a storm
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They are cordial and precise.. always great service..
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Only place in town to get good insurance
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