Client Review on Flying Hills Co

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Nice apartments, but horrible office staff and questionable business practice. My rent is suppose to be around 850 a month, but after the "included" cable charge (which you can not opt out of, even if you don't watch cable; It's 2018! No one watches cable anymore), then comes the washer/dryer rental, then on top of that you have to rent a refrigerator for at least a year. After that the rents are up at least 100 dollars more than expected. There's also the non-refundable "decorator's fee" in the sum of your monthly rent amount (but not before all the extras are added in!) I'm guessing they have to call it that to legally rip you off, as if the kick backs from mandatory Service Electric cable aren't enough. Speaking of Service Electric, that is your only option for internet/phone/tv provider. They have their own problems. For ONLY internet at 50mbps it's $75 a month. With current deals you can get 100mbps from Verizon Fios for around 40 bucks! I don't know how Service Electric fabricated this monopoly, but I'm sure it's the only thing keeping them in business. After all that, I do have to say the building I live in is very nice with nice wood parquet floors (which are in basically every apt). I do not live in the 3 story apartment buildings but in the less common "split level" type apartments. The windows are newer with storm windows and screens. The walls are decently sound proof and solid; I've never really had a problem with noise from neighbors. The decks and patios are adequate. The one maintenance request I submitted was taken care of the next business day and the worker was great. Snow removal and community upkeep was also very good during the 1.5 years I lived there. The pond could be cleaner, but I guess it's hard to keep clean when there's at least 50 geese at any given time. There are feral cats running around and urinating on patio furniture. The first day I moved in there was a feral cat fight right outside my window and the next morning my deck chair smelled like cat urine. The only major complaint I have is the office staff, the communication time (Don't expect quick responses!), and the billing. The kitchen appliances and cabinets are also dated, but not substandard. The central air vents don't have filters and were literally CLOGGED with dust when I moved in. The AC unit is at least 15 years old and very loud and rusty. It's situated about 2 feet from the apartment. The noise is annoying and I'm sure these old AC units lead to higher than average energy bills. Storage space in the apartments could be better. There is plenty of parking. I wouldn't not recommend this property, but there are better properties in the area with better amenities, better staff, and better business scruples. This place, if you give them the opportunity, will try to screw you. Beware.