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Client Review on Frontier Broadband Connect Patterson

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Horrible service. Tech's are nice but everything else is just not up to par. I was paying for 25 download and 2 up but I was only receiving 10 to 12 download and 1 upload speed. I switched back to Comcast and I'm paying the exact same for 50 download and five up and I am actually receiving 60 download and 8 upload speed. The worst thing about this company here in town is when you go to the office to pay your bill the one young girl that works at the front desk has no personality and a very unpleasant attitude all of the time. I have gone in there with a smile on my face and greeted her the way a customer should be greeted and she just stayed quiet until I said I was there to pay my bill even though there's nothing else in that store to look at or buy it's just an office with a desk and then with absolute monotone and a straight face just says account number address and how much money are you going to pay. Seriously step it up a notch give her some customer service training or hire someone who actually wants and needs a job in the customer service field.

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