Frontier Communication
Client Review on Frontier Communication
Feedback:
Horrible Customer Service, no one ever answers phone call. I couldn't find anything less than "1 Star". My Story: I told the manager not to process my order if she can not honor the "online offer", she told me to send email regarding the offer So that he can honor it. But next day I get email that my order has been created and "Credit Check" has been done. I called the store bunch of times to sort this issue and only few times this lady at store told that the manager is on vacation or on leave or the lady would just disconnect my call in between. I am not sure why they have a physical store if they are not be available in Store ever or at-least answer the phone calls. I am now in the process of filing a complaint with customer service against this store, it's Manager and Employee for their poor service and giving me false information.
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