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Client Review on Frontier Communication

Feedback:

This business is so poorly run I cannot understand how they are still in business. We moved in April and transferred our service, I have tried 5-6 times to change my billing address. Even though service was moved they still keep billing the old address. The mail has stopped forwarding so I have not received a bill in 5-6 months, now I have balance of $600+ due! I called them, they put me through to an automated bill payment system that doesn't work! I cannot pay the bill on line so I guess they'll just have to wait a little longer for me to send a check. Did I mention the internet is horrible, literally as bad as dial up. I end up connecting to my cell phone for reliable internet most of the time!

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