Edition:

Client Review on Frontier Communications Corporation

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I would love to add a photo to this comment of our "underground" Internet Cable. I am on my 4th Trouble Ticket and the cable is still on top of a solid steel culvert because they buried in up our driveway. My first reporting of this problem was in June! Tech was here again today....looked up at the power line the neighbor says and got back in their truck. I get online to check my trouble ticket status and once again it says....completed. I take another picture...back on the phone. Over 30 minutes later I have my 4th trouble ticket number. I have used Frontier for 17 years only because we had no choice but Hughes Net is working for my neighbor so there is hope. Frontier Service is unacceptable.

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