Frontier Communications Corporation
Client Review on Frontier Communications Corporation
Feedback:
The only reason they are getting a star is only so I can write a review. They don’t even deserve -5 stars! I am beyond baffled by this “service provider” I cant believe Verizon would even allow their name even be in the same sentences as frontier. First off let me start with the fact that I got my service installed YESTERDAY! Literally 24 hrs ago. Instantly my internet was not working. I found a lot of things odd that the tech did but I “assumed” it was just a “newbie”. I called like 2 hrs after installation because my internet was not working and could you believe they could not locate our account... pretty odd to me. After holding w a rep for about 45 mins she tells me she thinks I have been scammed. Then transfers me over to another rep who then tells me that I need to give them some time because all of their paper work are processed over night. I should’ve known better!! I didn’t get any confirmation nor any receipt the tech didn’t even leave the box the modem came in. He was literally here for about 2.5–3 hrs. At this point I was just ready to continue w my day and disregarded any “odd” behaviors. For the first 24 hrs I have not had any internet. I think out of the 24 hrs only 1 hr totaled the amount of internet signal I actually got. Let’s not forget my acct still cannot be located. Horrible experience!! I cannot wait to return and cancel this acct if it even exists.
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