Frontier Communications Corporation
Client Review on Frontier Communications Corporation
Feedback:
I was quoted $59 a month for internet (and tv- even though we do not use it). Every statement that came in the mail was different and was nowhere near $59. I tried canceling the tv and keeping the internet, but was told on various occasions that it was not possible to do so and that I would have to pay a $200 cancelation fee. Frontier claims they have no contracts, but told me I would need to pay the $200 to cancel because I would be "violating the contract." I didn't sign anything. Every month following I had to call and discuss my bill with a representative because it was always way higher than what I was originally quoted. My statements were requesting $140, $117, $120 payments each month and we only used the internet with 18 mgb. Each time I called the representative would quote me a lower bill, like in August I was told my bill would be $60 including tax by a representative named Jazmine. My statement came and it was $117. I'm finished with hounding Frontier every month to coax them into agreeing to the $59 I was originally quoted so I switched to Cox.
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